Voice-recognition AI (artificial intelligence) software can quickly transcribe audio or video recordings, helping businesses to gather information without sacrificing productivity. This innovative software has progressed from a convenient tool to an absolute necessity, especially in the healthcare industry. However, will voice transcription AI replace medical interpreting services in the healthcare industry?
The Fast-Growing AI Voice Transcription Technology
The use of voice recognition in the healthcare industry is one of the most exciting and promising trends in the field. AI transcription services help convert patient meeting conversations into a text document or transcript. These new AI technologies have revolutionized medical record keeping. As a result, electronic medical record (EMR) systems have become popular in hospitals and physicians are now asked to update each patient’s EMR with their reported symptoms and medical history.
Moreover, this kind of software can also be used to translate the conversation between doctors and patients, helping them to better understand each other. Communication and comprehension of medical information are significant barriers in health communication, especially for non–English-speakers with healthcare needs.
The Importance of Medical Interpreting Services
According to a recent report, one-fifth of people cannot speak English well in the US. Patients need to have their diagnosis as well as any treatment instructions correctly explained in a language they understand in order to guarantee a complete and safe recover. AI translation services and interpreting software are especially helpful in these situations. However, compared to human interpreting services, it still has some shortcomings.
The Advantages Of Real-Time Medical Interpreting Services
One of the shortcomings of voice-recognition AI software is that it cannot achieve 100% translation accuracy. As we all know, medical terms are often highly technical, so it is necessary but difficult to ensure the accuracy of translated content. Even a tiny voice transcription error can lead to the recommendation of the inappropriate treatment. For example, similar words can be confused for each other. The following pair of medical words sounds identical but has different meanings:
ileum – the last section of the small intestine, between the jejunum and the colon
ilium – part of the pelvic bone
Professional interpreters and linguists provide more accurate interpreting, translation, and localization services. That is because medical interpreters are well-trained, understand the language of medicine, and understand how cultural sensitivity can remove emotional bias and help reduce the trauma and anxiety of medical emergencies.
While technology will never replace humans, it can assist your healthcare work by providing transcription. To provide better healthcare interpreting services that lead to positive health outcomes, a professional language translation agency can help to find highly qualified interpreters.
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